Can't find what you're looking for? Contact us → — we're happy to help.

Shipping & Delivery

How long does shipping take?
Orders typically arrive within 7-18 business days, depending on the specific product. For full details, see our Shipping Policy →.

Do you ship internationally?
Currently we ship within the United States only, including Alaska, Hawaii, and U.S. territories.

How do I track my order?
You'll receive a tracking link by email once your order ships. If you haven't received it within 5 business days, contact us →.

Returns & Refunds

What is your return policy?
Returns are accepted within 7 days of delivery, only for unopened, unused products in original packaging. See our full Return & Refund Policy → for details.

What if my product arrives damaged?
Contact us within 7 days with photos of the item and packaging. Reach out here → and we'll arrange a replacement, repair, or refund.

Product & Safety

Is red light therapy safe?
Yes — red light therapy uses non-ionizing light with no UV rays. Always consult your healthcare provider before use, especially if pregnant or photosensitive. Browse our full product range → to find the right device for you.

Which device is right for me?
Panels work well for larger body areas, face masks for facial skin, handhelds for targeted spots, and belts for joints and muscles. Contact us → if you need help choosing.